After-hours coverage for pediatric and primary care practices
Better triage care for the medical world.
A nurse practitioner answers your patients' calls after hours. They diagnose, treat, and prescribe, and every call is documented for your office. Your doctors sleep through the night.
Sent 1:14 AM
| Group | Maple Street Pediatrics |
| Doctor | Dr. Alvarez |
| Reporting NP | Susan Reed, NP |
| Date of call | 08/07/2026, 1:09 AM |
| Caller | Mother of patient, age 3 |
| Complaint | Fever of 101.8 and left ear pain since bedtime |
| Action taken | Evaluated by phone. Started amoxicillin, dosing reviewed with mother. Follow up with office in the morning. Return precautions given. |
Every call arrives in your inbox like this, ready for your EHR. Example shown with sample details.
The problem
Mandated call is burning your people out.
Today's healthcare environment places burdensome after-hours call demands on existing staff members resulting in dissatisfied workers, burnout, and staff turnover. Tired physicians and overworked midlevel providers are looking to opt out of mandated call schedules. They are looking for an elusive balance of work and life. What is the solution?
The complete solution to your on-call needs
An expert nurse practitioner takes the call.
Nurse Practitioner OnCall provides total relief: expert telephonic triage for pediatric and primary care practices, clinics, and health centers. Our expert team of Nurse Practitioners have decades of experience and are able to provide telephonic management of acute and chronic signs and symptoms. They are able to discern a diagnosis quickly and accurately using evidence-based practice models in delivering safe, quality, effective care. They are able to prescribe appropriate medications and advise follow-up. They can evaluate and refer to the facility of your choice if emergent care is warranted.
Total triage care with no involvement from your staff.
The nurse practitioner advantage
Not a nurse line. Not a message service.
While nurse triage call centers have been the mainstay of triage services, it still has not afforded physicians and midlevels the peace of mind and quality of life they long for. Because nurses cannot diagnose, order, or prescribe, they often have to call on the physicians they cover to complete the calls, interrupting them at all hours of the night. Nurse Practitioner OnCall also provides board-certified M.D. supervision for all on-duty NPs.
At long last...
Peaceful nights, weekends, and holidays.
Physicians and their supporting providers can have total relief, enjoying peaceful nights, weekends, and holidays while our NPs are on duty to answer the most difficult health situations.
How it works
Sign off for the night. We take it from there.
Your answering service connects the call
Your practice is assigned a nurse practitioner who will receive calls in real-time via your answering service once you sign off for the day or weekend.
The NP evaluates, treats, or refers
The NP will evaluate callers' medical issues, treat with prescribed medications, or refer to an emergency room. All calls are logged on a digital encounter form and sent to the physician's office or mobile device as they come in.
The record lands in your EHR
Call logs can then be printed and group-scanned into your EHR, or saved straight to PDF files for direct filing.
Inquire today. Relax tomorrow.
Tell us about your practice.
Call us for pricing and availability, or send us your details below and we'll call you back.